Lead Times and Shipping Info
Questions call 303-818-2663 or email us
lead times are how long in transit once the item leaves our studio. If your items are stolen off your porch/property is is your responsibility. You can request signature required on any shipment
Shipments with the Contiguous USA are shipped FREE for all items on this web site Shipping to Canada and International Orders: All items on our website that are to be shipped outside of Continental United States will be charged the cost of shipping separately. Please contact us with the items you wish to purchase along with your shipping address and phone number so that we can give you a quote for shipping. If you order online, you will receive a separate email with a shipping quote for your authorization. Your order will not be processed until you respond to the second email and authorize the shipping fees. You are responsible for any taxes or duties imposed by your country. We mark shipments "handmade in the USA", Canadian and International orders can not be returned. We ship worldwide! Damage During Shipping: If an item arrives damaged we will immediately replace that item for you free of charge. We pack our art and tiles very well and in thousands of shipments have only had a few items damaged during shipping. Expedited Shipping : if you wish your order to be shipped second day air or overnight, please contact us and we will quote that charge for you Here are a couple of comments from our customers around the world: read more My mural has just arrived and it is AMAZING!!!!!!!!! I cannot thank you enough for everything you did. The package arrived in time and safely. I will send you photos as soon as I install it to my kitchen. Again thank you for everything, Chrisa (the happiest person on earth today) Athens, Greece "We would like to thank you for the fabulous art work, which has finished off our new kitchen in style. Everyone who has seen the mural thinks it is indeed like looking through a window on Tuscany. We would probably run out of superlatives, but the mural is rich, sumptuous, a feast for the eyes - and we find something interesting to focus on each time we step into the kitchen. Your service from ordering, through packing to delivery was exemplary. We would absolutely recommend your work to anyone considering it. Pauline and Mel Owen, Newcastle upon Tyne, England Please contact us with any questions you have! 303-818-2663
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